Terms of Service

Welcome to Hagat. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, customers, and users of the Hagat platform.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use the platform.

Use of the Platform

The Hagat website, including its content, design, graphics, images, logos, text, software, and other materials, is owned by Hagat or its licensors and is protected by applicable intellectual property laws.

You may use the platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or commercially exploit any part of the platform without prior written permission from Hagat.

You agree not to use the platform in any way that could damage, disable, overload, disrupt, or interfere with the proper operation of the website or the experience of other users.

User Accounts

Creating an account may be required to access certain features, including placing orders, tracking purchases, and managing your wishlist.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Hagat reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

Orders & Purchases

All orders placed through Hagat are subject to product availability and acceptance.

Prices, promotions, and product availability may change without prior notice. While we strive for accuracy, occasional pricing or product description errors may occur. Hagat reserves the right to correct such errors, refuse, or cancel any order when necessary.

Orders are also subject to our Returns & Exchanges Policy, which forms part of these Terms.

As a marketplace, some products are fulfilled by different brands and sellers. Shipping times, packaging, and availability may vary depending on the seller.

Marketplace

Hagat is a curated marketplace connecting customers with independent brands and sellers.

While we carefully select our partners, each seller is responsible for the accuracy of their product information, inventory, pricing, and product quality. Hagat facilitates the transaction and customer experience but is not the manufacturer of the products sold unless otherwise stated.

Intellectual Property

All trademarks, logos, brand names, website content, and platform design are the property of Hagat or their respective owners and may not be used without permission.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. Hagat is not responsible for the content, privacy practices, or policies of third-party websites.

Disclaimer

The Hagat platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that the platform will always be error-free, secure, or continuously available.

Limitation of Liability

To the fullest extent permitted by applicable law, Hagat shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the platform or any products purchased through it.

Our maximum liability, where applicable, shall not exceed the amount paid for the product or service giving rise to the claim.

Privacy

Your use of Hagat is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Egyptian courts.

Changes to These Terms

Hagat reserves the right to update or modify these Terms at any time. Changes become effective immediately upon publication on the website. Continued use of the platform after updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

📞 Mobile: (+20) 15 0056 8417

📧 Email: info@hagat.co